Terms & Conditions

Conditions applied for b2b sales to traders can be found in sektion 12.

1. Purchases made at Great Greenland Furhouse:
Your purchase is not binding until you have received an order confirmation from Great Greenland Furhouse.

2. Prices:
All prices do not include the 25% VAT at the current rates.All prices are displayed in Danish kroner unless otherwise mentioned.

3. Sales in general:
The stated price at the time of order is the current order price.
Delivery goods are invoiced at the current price at the time of order, and the price will NOT be changed either by price drop or increase.

4. Delivery:
We deliver asap. All products are in-stock products. Deliverytime depends on delivery country. We ship from Denmark.

5. Cancellations:
If you wish to cancel an order, please call us at +45 23299342. Alternatively, reach us by e-mail at info@great-greenland.gl with the subject line written as "Cancellation".

6. Payment:
The possible payment options are:
Dankort / Visa
Diners Club

You can also pay by bank transfer.
The transfer can be made to the Green Greenland A/S account at the Greenland Bank:
IBAN: GL2264710001631524,
Bank: Reg. 6471, Account No.1631524.

At the transfer, please enter the invoice number.
As soon as we see your deposit, the order will be shipped.

7. Complaints:
There is 2 years of warranty on products purchased from Great Greenland Furhouse. Any additional warranty will appear separately on the invoice.
During the warranty period, you can send for reparation free of charge at the manufacturer's workshop. Damage to the product, due to handling errors, modifications, or abuse by the user is not covered by the warranty.

8. Use of the right to claim:
Complaints regarding defects must be notified to Great Greenland within 7 days after receiving the purchased items.
Customer is strongly advised to make a statement about the defect or defect of the product in connection with the complaint to shorten the process of defect searching.
Goods returned on demand or shipped without postage are denied by Great Greenland.

9. Returned goods that do not contain errors:
The purchased goods from Great Greenland Furhouse will be returned to the customer if the stated defects or errors, defined and stated by the customer, are not found.
Goods should be returned with a copy of the invoice where the date of purchase of the advertised product appears, as the item will be retained until we receive a copy of the invoice.

10. Proper Return:
All products returned to Great Greenland Furhouse must be properly wrapped.
Damage due to defective packaging may result in your rights being voided.
Great Greenland Furhouse recommends that the item is returned as a package item. That way, it is possible to track the package, thus eliminating any doubts as to whether the product has been handed over to Great Greenland Furhouse. In addition, the customer will be able to track the package if the package has not reached the stated destination address.

11. In case of doubt:
If you have any doubts or questions, please contact us at info@great-greenland.gl or on phone +45 23299342.

12. Conditions applied for traders:
The same terms of sale to consumers apply to traders, but with the following modification:

There is no return rights for traders. There is 1 year of warranty from the original invoice date. Replacement or repair does not result in a new 1 year warranty period. Great Greenland reserves the right to own goods purchased on credit until the full purchase price is paid. All costs related to the enforcement of the reservation of ownership are held by the buyer.

Non-acceptance of an order may be a result of one of the following:

  • The product you ordered being unavailable from stock.
  • Our inability to obtain authorisation for your payment.
  • The identification of a pricing or product description error.
Before you place an order, if you have any questions relating to these terms and conditions please contact us info@great-greenland.gl